One of our clients considered outsourcing their facility management, as they were repeatedly told it was cost-saving and provided many additional benefits for the long term. The problem is that most of the information found in the internet is ‘biased’, as it is published by the facility management service providers themselves…
The client asked us to detect objective ‘evidence’ and ‘testimonials’ that will clear the picture and help them make decisions based on objective facts.
We conducted a comprehensive and objective study that involved interviewing by phone hundreds of executives in organizations who already outsourced their facility management. The study provided detailed and rich statistics about the outsource results in terms of cost-saving, satisfaction, additional benefits and much more.